Ausweg Info Controls – Industrial Automation, Robotics & IIoT Solutions

Privacy Policy

Privacy Policy :

    Welcome to Fixitnow operated by Ausweg Info Controls Pvt Ltd, a company that is recognized as a promising Enterprise Industrial Automation & Software Solution company. Ausweg informs you that: if user visits Fixitnow mobile application, it is seen as accepting the following privacy policy. Please read carefully the carefully the following contents. If you disagree with the following contents, please stop logging on or not visiting mobile applications. The privacy policy refers Ausweg Info Controls Pvt Ltd, and ‘we’ also mean ‘Ausweg Info Controls Pvt Ltd’. ‘User’ and ‘you’ also mean the user accepting this privacy policy.


Privacy policy check and acceptance

   1.1. Keep the respect with personal privacy is the most fundamental policy of Ausweg Info Controls Pvt Ltd. Ausweg Info Controls Pvt Ltd aims to combine company’s Notification messages, Work information OEE (Overall Equipment Effectiveness) data and Service person training record and to provide to user’s real time report. The User will be seen to agree with all privacy policy’s contents by logging on via mobile phone or Tablet.

    1.2. We pay more attention on protecting user’s personal messages and privacy security. We understand that the mutual trust is the foundation of providing messages to us by Internet. We put more emphasis on such trust and know the importance of privacy, so we put all effort to protect your privacy. If you have any question, please contact: auslog21@gmail.com.


Data collection

    2.1. In order to provide better service, Ausweg Info Controls Pvt Ltd will keep the promise of reasonable, relevant, necessary principles and does not collect illegal information. Considering the importance of Fixitnow members’ service, if user accept the policy, we will collect all the relevant information that you entered or you provided at Fixitnow.

    2.2. When you register for the new member, needing to provide contact information for the admin. When you attend company’s activities, needing to provide name, cell phone number, mail address, interests and relevant information. When we would like to understand your needs of Fixitnow service, we will use your provided data.

    2.3. Diary information means when you use our service, system could collect information via cookies, including Device or software messages, for example your IP address and mobile operation’s location and the messages of connecting our service via web browser and mobile devices. Your searched and browsed data, for example web or app searched keywords, visited websites, and provided data while using our service. Messages in shared contents, including uploaded photos, comments, date, and time while using our service.        


The Use of Data

o   Generally, Ausweg Info Controls Pvt Ltd uses your personal messages based on the following purposes. While you enjoy using Fixitnow services, you can authorize and agree with Ausweg Info Controls Pvt Ltd sends some relevant news via your mobile phone and mailbox, including Fixitnow news, company news, training course reminder. You have to fully understand that we will use your data in the following situations without any authorization.

    3.1. Due to protect personal messages, other people lives and critically legal benefits, but it is difficult to get the permission.

    3.2. The collected data is the whole information provided by itself to the public.

    3.3. Collecting your personal messages from public disclosure channels, such as government news.

    3.4. Based on your contract, it is necessary to do such collection.

    3.5. Collected data is used to maintain necessary product and service’s security, including finding and solving with technical problem.

    3.6. For the purpose of obligation’s requests.


Data transfer and disclosure of data

    4.1. We do not provide your personal messages to any companies, organizations, and individuals except of the following situations

         4.1.1. Get the permission or authorization in advance

         4.1.2. Based on applied obligations, law related processes requirements, enforced administrative and judicial requests

         4.1.3. Involving merger and acquisition or property transfer, if it involves personal information transfer, we will request your new company to obey this privacy policy. Otherwise, we will request such company or organization to get your permission again.

    4.2. We will only disclose your personal data in the following scenario

         4.2.1. According to your needs, we will disclose certain personal messages which are got your permission.

         4.2.2. According to obligation and laws enforced requirements, we will provide required personal information and disclose them to the public. Based on obeying obligation, when we accept such disclosure request, we will demand them to provide law-related documents, such as summons or investigative letters.


The use of cookie

    Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.


Personal sensitive information hints

    Some especially personal information is seen as sensitive messages, including: Plant reports, Chemical composition details, Service person information. Such information is strictly protected. Ausweg Info Controls Pvt Ltd privacy policy reminds that uploaded contents and messages on Fixitnow platform, which you provide could be disclosed. Therefore, you need to think twice before using our service. Your agreement toward such sensitive message will be treated by STP privacy policy.


Information Security and Protection

    7.1. Please note that there is no “perfect safety measures” on the Internet. We will provide the corresponding security measures to protect your information in accordance with the existing technology, thus, to provide reasonable security. Meanwhile, we will do our best to make your information is not leaked, damage or loss.

    7.2. There has security protection function for your account, please properly keep your username and password, and do not tell the password to others. If you find your personal information, especially your account and password is compromised, please contact with our customer service immediately, so that we can take corresponding measures.

    7.3. Please timely save or backup your words, pictures and other information. You need to understand and accept that the system and communication network you accessed from our services may go wrong due to some factors outside of our control.


Information Security Incident Disposal

    If the personal information security incidents unfortunately occurred, we will inform you the followings in accordance with the requirements of the laws and regulations: basic situation and the possible influence of security incidents, the disposal measures we have taken or will be, suggestions you can be independent to prevent and reduce the risk, remedial measures, etc. We will inform you incidents related matters by E¬ mail, letter, telephone, push notifications and other ways, otherwise we will take reasonable and effective way to issue announcement. At the same time, we will report the personal information security incident disposal according to the requirements of supervision department.


Personal Information Management

    9.1. You can login on “Fixitnow”- contact admin to inquiry and modify your account information at any time. If any problems, please contact with customer service at auslog21@gmail.com.

    9.2. You can contact Fixitnow customer to cancel your account after verified by the customer. All your information kept in Ausweg Info Controls Pvt Ltd will be cleared after cancellation of your account, we will not collect, use, or share your personal information associated with this account anymore, but we will still keep the existing personal information in your account in accordance with the regulatory requirements, meanwhile the corresponding department still has the power to inquiry within the time of legal preservation.


Scope for the Privacy Policy

    10.1. All of our services are applicable to “Ausweg Info Controls Pvt Ltd Privacy Policy” except for some specific services which are applicable to the specific privacy policy and is part of “Ausweg Info Controls Pvt Ltd Privacy Policy”. Specific privacy policy is applicable when there is inconformity with “Ausweg Info Controls Pvt Ltd Privacy Policy”.

    10.2. Please note that “Ausweg Info Controls Pvt Ltd Privacy Policy” is not applicable to the following situations: information collected by the third-party service (including any third-party websites) through our service, and the information collected for advertising service by other companies & organizations.


Changes for Privacy Policy

    Ausweg Info Controls Pvt Ltd privacy policy will be changed, if necessary, please note that we will timely revise the privacy policy and also remark the recent updated date. Related updates will be effective when released. Fixitnow will not cut the rights that should be enjoyed by you without your explicit consent. For significant changes, Fixitnow will provide notification (for some services, we will send notification by message to clarify the detailed changes for privacy policy). Please regularly review the privacy policy to read the latest version.


Laws

    Privacy policy must be consistent with the corresponding national laws, including the controversial contents in laws. Both users and Ausweg Info Controls Pvt Ltd agreed to subject to the jurisdiction of the courts. If any provisions conflict with the law, then these provisions will be analysed again according to the possible accessible methods, while the other provisions will remain take legal effect and influence on users. Any controversy caused by privacy policy explanation and products booked through Fixitnow will agree to accept jurisdiction by the local people’s court.


Contact Us:

    If you have any questions about this Privacy Policy, please contact us: auslog21@gmail.com

 
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