FixItNow · Maintenance · CMMS

CMMS software where every stoppage becomes a tracked ticket

FixItNow links maintenance to live machine data. Breakdowns raise work orders automatically, preventive jobs are never missed, and MTTR and MTBF show which machines need attention.

FixItNow maintenance dashboard with scheduled maintenance, work orders, backlog and requests vs completed chart
FixItNow mobile app breakdown ticket list
Ticket #1023 raisedVMC-01 breakdown · technician assigned
−30–50%unplanned downtime in typical deploymentsIndicative range
22plants run FixItNow alongside Efficio
Autowork orders raised from downtime and Predicta alertsNo phone calls
0 papertechnicians close work orders on mobile
Maintenance dashboard

The whole maintenance picture at a glance

Scheduled maintenance, open and high-priority work orders, backlog and low-stock spares on one screen, with requests versus completed month by month.

  • Preventive maintenance by date or run hours
  • Work order backlog with priority and age
  • Spare parts with minimum-stock alerts
FixItNow dashboard with work order counters and monthly requests vs complete chart
Connected to the machines

Breakdown to repair, without a phone call

When a machine stops for a breakdown, the ticket is already waiting for the right technician, with the machine, the reason and the time it stopped.

  • Downtime in Efficio opens a ticket automatically
  • Predicta fault warnings create planned work orders
  • Escalation by app, SMS and email if a ticket waits too long
CNC vertical machining centre
FixItNow mobile app

Maintenance in the technician's pocket

Accept tickets, follow PM checklists, record spares and close work orders from the shop floor.

Breakdown ticket list with asset, location and assignee
FixItNow app dashboard with open, assigned, in-progress and fixed counts
Preventive maintenance checklist screen
Customer proof

From pencil and paper to closed work orders by end of day

  • Metal forming
  • Medical devices

Thanks to Ausweg, we've moved from pencil and paper to a system where the technicians don't have to physically handle any paper. We can better close routine work orders at the end of the day. Ausweg CMMS is helping us get more work done.

Head of MaintenanceTube & cycle manufacturer
FixItNow

FAQ

Still unsure? Ask an engineer.

What is CMMS software?

A computerized maintenance management system records every maintenance job, schedules preventive work, tracks spare parts and measures how reliable each machine is. FixItNow does this and is linked live to machine data, so breakdowns open tickets on their own.

How does FixItNow know a machine has broken down?

When Efficio sees a machine stop and the operator codes the reason as a breakdown, FixItNow raises a work order and notifies the right technician by app, SMS or email. When Predicta detects a developing fault, it raises a planned work order before the failure.

What are MTTR and MTBF?

MTTR, mean time to repair, is the average time from breakdown to the machine running again. MTBF, mean time between failures, is the average running time between breakdowns. FixItNow calculates both per machine from real ticket and run data.

Can technicians use FixItNow on their phones?

Yes. Technicians accept, update and close work orders on the FixItNow mobile app, follow PM checklists, attach photos and record spares used, so the maintenance log stays complete without paperwork.

The DigiFacto suite

Works even better together

All four products share one platform, one login and the same machine data. Add the next one any time.

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